Cancellation & Refund Policy
Travel plans don't always go as expected — and that's okay. Here's how our cancellation and refund policy works, so you can book with confidence.
Refund Policy
Your refund amount depends on how early you cancel your trip:
- 22+ days before departure — 100% refund
- 15–21 days before departure — 70% refund
- 8–14 days before departure — 50% refund
- 0–7 days before departure — no refund
- No-show — no refund (100% charge)
After Your Trip Begins
Once your trip has started, we are unable to refund unused services due to:
- Unwillingness or inability to participate
- Early departure or late arrival
- Missed tour days
Important Notes
Final interpretation: Bespoke China Travel reserves the right of final interpretation of this policy.
Group bookings & third-party fees: this policy does not apply to groups of 10 or more travelers, or to fees charged directly by hotels, airlines, cruises, railways, or other service providers — any such costs are itemized and communicated in advance.
Personalized support:if you have special circumstances or questions, contact your travel advisor — we're here to help.
Book with Confidence
- Flexible planning support
- Clear and upfront pricing
- Dedicated travel advisors
Need Help?
If you need to cancel or change a booking, please contact us as soon as possible. Phone or WhatsApp: +1 (213) 221-9006, Email: support@bespokechinatravel.com. See also our Contact Us page and full Terms & Policies.